We are happy to meet with any family that thinks there may be a need to help care for a loved one. We work with them to help evaluate best steps for bringing a caregiver into their home.
How much do you charge?
According to the Metlife in 2007, the average hourly cost of a home care aide worker was $19 per hour. In some states, the surveyed rate was as high as $30 per hour and as low as $9 per hour. The most recent cost data can be found in the Genworth 2011 Cost of Care Survey. Our rates are very competitive for our area.
Are you insured and bonded?
Yes, it is important to Serving Seniors that our caregivers go through a criminal background check including driver’s license and they are covered with general liability and workers comp.
What does it mean to be insured and bonded?
It is general liability that a business purchases to protect you from a variety of claims such as bodily injury, property damage, personal injury and others that can arise. Bonding means that the agency has purchased a bond that will compensate you if the caregiver takes something from you. The amount being paid would be the value of the items taken up to the value of the bond.
Do you do a background checks on your caregivers?
Yes, we do an extensive background and driver’s license check on our caregivers.
Do you do reference checks for caregivers?
Yes, we communicate with all references and ask for them to describe previous experiences with potential caregivers.
Do you do short term and long-term caregiving?
Yes, we offer anything from one day to indefinitely depending on the situation.
How do you handle people who are angry, stubborn and fearful?
To keep it simple-in the most loving, nurturing and delicate manner possible. We utilize our experience with similar cases to help us with a current situation.
How do you keep the families informed?
We communicate in whatever manner our families prefer whether it is phone calls, texts, emails or face to face meetings we strive to inform and communicate regularly.
Do you have business references?
Yes, you may view these on our website, Facebook page, or ask us for a copy.
What kind of training do you give your caregivers?
We do a four-hour orientation training at time of hiring. Then we have monthly training.
What do you offer?
We provide several different non-medical services. The best one we offer is a companionship to be there when your unavailable. We also provide light housekeeping, light cooking, transportation and a few others. Call us to see what else we offer.