Things To Know FAQs

We are happy to meet with any family that thinks there may be a need to help care for a loved one. We work with them to help evaluate best steps for bringing a caregiver into their home.

According to the Metlife in 2007, the average hourly cost of a home care aide worker was $19 per hour. In some states, the surveyed rate was as high as $30 per hour and as low as $9 per hour. The most recent cost data can be found in the Genworth 2011 Cost of Care Survey. Our rates are very competitive for our area.

Yes, it is important to Serving Seniors that our caregivers go through a criminal background check including driver’s license and they are covered with general liability and workers comp.

It is general liability that a business purchases to protect you from a variety of claims such as bodily injury, property damage, personal injury and others that can arise. Bonding means that the agency has purchased a bond that will compensate you if the caregiver takes something from you. The amount being paid would be the value of the items taken up to the value of the bond.

Yes, we do an extensive background and driver’s license check on our caregivers.

Yes, we communicate with all references and ask for them to describe previous experiences with potential caregivers.

Yes, we offer anything from one day to indefinitely depending on the situation.

To keep it simple-in the most loving, nurturing and delicate manner possible. We utilize our experience with similar cases to help us with a current situation.

We communicate in whatever manner our families prefer whether it is phone calls, texts, emails or face to face meetings we strive to inform and communicate regularly.

Yes, you may view these on our website, Facebook page, or ask us for a copy.

We do a four-hour orientation training at time of hiring.  Then we have monthly training.

We provide several different non-medical services. The best one we offer is a companionship to be there when your unavailable. We also provide light housekeeping, light cooking, transportation and a few others. Call us to see what else we offer.